Assessment of core competencies for Verizon Corp.

Executive Summary In order to identify Verizons core competencies, a SWOT and Five Forces analysis was performed. The SWOT analysis showed internal strengths in technology diversification, a large and talented employee resource pool, and an expansive network footprint. Internal weaknesses were revealed that centered on post merger issues such as corporate culture issues, impending workforce retirements, and a lack of systems or process consolidation. External opportunities include the potential to further capitalize on incumbent status, diverse markets, long distance, and brand identity. Finally, external threats include government regulation, substitution, and a weak economy. The Five Forces analysis revealed that entry barriers have†¦show more content†¦- Support systems - Many support systems in the former Bell Atlantic, Nynex, and GTE territories have yet to be consolidated. This leads to inefficient resource allocation that does not provided the synergistic benefits that are supposed to be realized with a merger. - Processes - In many ways, Verizon is still three companies (Bell Atlantic, Nynex, and GTE). Although Verizon has consolidated and standardized some of their processes, there is still a lot of room for improvement. Opportunities An external opportunity is a, ... major favorable situation in a firms environment (Pearce Robinson, 2002). Verizons opportunities include:  § Incumbent status - In most areas, Verizon has been the incumbent local exchange carrier (ILEC) for half a century. For decades, Verizon did not have to contend with competition of any kind. This has given Verizon a solid foothold on the industry that new competitive local exchange carriers (CLEC) must contend with.  § Diverse markets - Telecommunications markets can local, regional, or global. Furthermore, customer can include residential, business, and government markets.  § Long distance - Due to regulatory restrictions, Verizon was once not allowed to offer long distance services in the former Bell Atlantic territories. These restrictions have been eased and Verizon has been approved to provide long distance in 11 of the 14 former Bell Atlantic states. TheShow MoreRelatedCase 1 Fordlandia2871 Words   |  12 PagesMotor 97,384 96,293 96,115 94,105 91,493 90,382 86,429 84,649 83,994 83,268 81,078 80,515 80,487 Hewlett-Packard Nissan Motor Fortis Egypt, Arab Rep. 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